SMS Privacy Policy

Effective Date: July 22, 2026

Introduction

Interactive Capture Systems is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, and SMS communications.

Information We Collect

We may collect the following information:

• Your name
• Your email address
• Your mobile phone number
• Information you voluntarily provide to us
• Technical information related to your use of our website and services
• Records of your consent to receive SMS messages and your messaging preferences

How We Use Your Information

We may use your information to:

• Provide customer support
• Respond to your inquiries
• Deliver requested services
• Send SMS notifications, test messages, or conversational messages that you have consented to receive
• Operate, maintain, and improve our products and services
• Maintain records of SMS consent, opt-outs, and messaging preferences
• Comply with applicable legal and regulatory requirements

SMS Communications

When you opt in to receive SMS messages from Interactive Capture Systems:

• Message frequency may vary depending on your interactions with our services.
• Message and data rates may apply according to your mobile carrier’s plan.
• Consent to receive SMS messages is not a condition of purchasing any goods or services.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us at support@icscx.com

Sharing of Information

We do not sell or rent your personal information.

Mobile information, including mobile phone numbers, SMS opt-in data, and messaging consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

We may disclose information to trusted service providers that assist us in operating our website, delivering SMS messages, or providing other requested services. These providers may use the information only to perform services on our behalf and may not use mobile information, SMS opt-in data, or messaging consent for their own marketing or promotional purposes.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, systems, or services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain consent and opt-out records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

To submit a privacy-related request, contact us at support@icscx.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will revise the effective date shown at the top of this page.

Contact Us

Questions about this Privacy Policy may be directed to:

Interactive Capture Systems
Email: support@icscx.com
Phone: 609-843-0475